RATU MOTU - Frequently Asked Questions Western Sumatra, Indonesia
FAQ’s What document do I need to bring?
A passport with at least six months of validity remaining, including a valid visa (most passport holders can apply for a visa on arrival at $25USD) and one other form of identification.
2 x COLOUR photocopies of your passport (photo page).
Airline tickets.
Travel insurance information, itinerary and other travel documents.
In case you misplace any vital documents you should also carry a back-up photocopy of your passport, I.D, and airline ticket with you at all times. It doesn’t hurt to leave another copy at home as well.
Your registration forms must be returned to booking agent at least 30 days prior to check in.
Do I need Travel Insurance? ALL guests must have full comprehensive travel and medical insurance, which should include at least a MedEvac option and compensation for lost charter days due to unforeseen circumstances or emergencies. Please let us know if you have questions on specific coverage options. This is in additional to SOS onboard MedEvac coverage.
What type of power adapter do I need to charge my electronics? All outlets accept a 2 Round Pin Europe/Asia Plug Adapter.
Can I be contacted during my stay? Yes, you can be contacted on your mobile phone as long as you have global roaming activated. You can also be contacted on our satellite phone or use it to make outbound calls (fees apply). In addition, you can be contacted through your regular email address; the Internet access is available.
Can you accommodate dietary and allergy requirements? Yes, with prior notification (minimum two weeks) we can accommodate most dietary requests.
How many people will I be surfing with? Our aim is to spend the majority of our trips surfing with just the other guests. This is not always possible, but there are plenty of waves in the area and due to our extensive experience we know how to be in the right place at the right time while still avoiding major crowds. While it is inevitable that we will come across other surfers from time to time you can rest assured you will get plenty of waves.
How do I get to Padang? Depending upon your port of embarkation, the main airport of West Sumatra (Minangkabau International Padang) can be accessed through hubs of Kuala Lumpur, Jakarta and Denpasar and are served by a number of domestic, international and charter airlines including Air Asia, Jetstar, Lion Air, Tiger Air, Merparti Airlines, and Sriwijaya Airlines. Guests are greeted by Ratu Motu representatives at the airport and escorted to either a waiting speedboat for a short ride to the vessel or directly to their hotel if staying overnight.
How many boards should I bring? This depends entirely on how much excess baggage you are willing to pay for! Most people bring 2-4 boards. The normal board you ride at home is fine and perhaps a slightly larger semi-gun. If you are going to bring an extra board we suggest a replacement for the board you will use the most as it is not uncommon to break boards. Remember to bring extra leg ropes, thin board bags to protect your boards in the boats and tropical surf wax.
